*self funders only
Purpose and aim of unit
Facilitation skills are one of the most important set of skills for learning and development (L&D) professionals. This unit will further develop the learners’ knowledge and expertise in using a range of facilitation skills in different professional contexts including both business and learning contexts. Different models of facilitation will be explored plus coverage of an extensive range of tools and techniques that can be used to facilitate effectively in learning and business contexts. Learners will be able to further develop their expertise in using warm ups and closure techniques, facilitating experiential learning, facilitating meetings effectively, facilitating group learning, reaching consensus when groups are faced with alternatives, observing and interpreting behaviour, managing conflict and challenging behaviours. Learners will also be encouraged to reflect on their own facilitation skills and plan for improvements based on a model of reflective practice.
This unit is suitable for persons who:
- are working in or are seeking to develop a career in L&D
- aim to further their knowledge and understanding of models of facilitation and different tools and techniques
- aim to develop their repertoire of facilitation skills in business and learning contexts.
On successful completion of this unit, learners will:
- Understand the nature of facilitation and the principles of effective facilitation.
- Know about different facilitation models and techniques.
- Be able to use different facilitation techniques in different business and learning contexts.
- Be able to reflect on own facilitation skills and plan to improve future practice.
To achieve this unit, the evidence the learner presents for assessment must demonstrate that they have met all the learning outcomes and assessment criteria.
The learner will:
The learner can:
|1. Understand the nature of facilitation and the principles of effective facilitation.
|1.1 Discuss the meaning of facilitation and its importance in business and learning contexts.
1.2 Explain the critical attributes for effective facilitation.
|2. Know about different facilitation models and techniques.
|2.1 Critically evaluate different facilitation models.
2.2 Explain the nature and purpose of different facilitation techniques suitable for use in business and learning contexts.
|3. Be able to use different facilitation techniques in different business and learning contexts.||3.1 Demonstrate different facilitation skills appropriate to a business context.
3.2 Demonstrate different facilitation skills appropriate to a learning and development context.
|4. Be able to reflect on own facilitation skills and plan to improve future practice.||4.1 Reflect on the efficacy of own facilitation skills.
4.2 Develop a plan to improve own facilitation skills.