*self funders only
Purpose and aim of unit
The effective management of learning and development (L&D) suppliers can produce a number of positive benefits for organisations, including gains in productivity and customer satisfaction and reduction in time, customer dissatisfaction and costs. There are also a number of challenges in managing supplier relations successfully. This unit will explore the principles and practice of supplier management within the context of the learning and development supplier lifecycle. The role and responsibilities of the L&D manager in supplier management is a central focus of the unit. The unit will explore best practice in contract development, recruiting and appointing suppliers, strategies and tactics for working effectively with suppliers, managing supplier performance and managing any risks during the supplier lifecycle.
This unit is suitable for persons who:
- are working in or are seeking to develop a career in L&D.
- aim to develop their knowledge and understanding of the principles and practice of supplier management.
- aim to further their expertise in managing suppliers.
On completion of this unit, learners will:
- Understand the procurement process within the context of learning and development.
- Know how to procure L&D suppliers.
- Know how to manage learning and development suppliers.
To achieve this unit, the evidence the learner presents for assessment must demonstrate that they have met all the learning outcomes and assessment criteria.
The learner will:
The learner can:
|1 Understand the procurement process within the context of learning and development.||1.1 Explain the meaning of supplier management and related concepts.
1.2 Justify a number of key principles relating to the procurement of suppliers.
1.3 Summarise the role of the learning and development manager in purchasing and supply.
|2 Know how to procure L&D suppliers.||2.1 Develop a business case for the products and/or services required.
2.2 Explain the tendering and bid management process.
2.3 Develop supplier contracts which meet the specification of need.
|3 Know how to manage learning and development suppliers.
|3.1 Discuss ways of establishing and maintaining professional relationships with suppliers
3.2 Justify different ways of managing the performance of learning and development suppliers.
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