*self funders only
Purpose and aim of unit
Research informs us that formal learning events are only part of an effective L&D strategy. Of equal importance are more informal learning opportunities, in the workplace, often supported through a coaching or mentoring relationship. This unit enables L&D professionals to develop the knowledge and skills required to be able to provide basic coaching and mentoring support themselves, as well as being able to support line-managers in coaching and mentoring team members. The unit begins with an introduction to the nature, purpose and practice of both coaching and mentoring, including the potential benefits to be gained by both parties. It continues with a practical exploration of some models and techniques and requires learners to demonstrate these within a coaching or mentoring conversation. Finally learners will consider how, and the extent to which, coaching and mentoring activity should be recorded and effective formats for doing this.
This unit is suitable for persons who:
- are aspiring to, or embarking on, a career in L&D
- are already working in the field of L&D and aim to develop their knowledge and skills in relation to delivering L&D activities.
Learning outcomes
On completion of this unit, learners will:
- Understand the nature, purpose and practice of coaching.
- Understand the nature, purpose and practice of mentoring.
- Be able to use coaching and mentoring models and techniques to support individual learning.
- Know how to record coaching and mentoring activity.
Unit assessment
To achieve this unit, the evidence the learner presents for assessment must demonstrate that they have met all the learning outcomes and assessment criteria.
| Learning outcomes
The learner will: |
Assessment criteria
The learner can: |
| 1 Understand the nature, purpose and practice of coaching.
|
1.1 Explain the concept of coaching and how it differs from mentoring and other L&D methods.
1.2 Identify and explain different types and styles of coaching. 1.3 Analyse the stages in a one-to-one coaching process, and the roles of coach and coachee. 1.4 Identify the potential benefits of coaching for coach, and coachee.
|
| 2 Understand the nature, purpose and practice of mentoring. | 2.1 Explain the concept of mentoring and the nature of the relationship between mentor and mentee.
2.2 Describe a typical mentoring process and roles of mentor and mentee. 2.3 Identify the potential benefits of mentoring for mentor and mentee.
|
| 3 Be able to use coaching and mentoring models and techniques to support individual learning. | 3.1 Explain models and techniques used in coaching and mentoring and how these can support individual learning.
3.2 Demonstrate the use of models and techniques within a coaching or mentoring conversation.
|
| 4 Know how to record coaching and mentoring activity. | 4.1 Use an appropriate format to record outcomes and agreed actions resulting from a coaching or mentoring conversation.
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