This unit is suitable for persons who:
seek to develop a career in HR management and development
are working in the field of HR management and development and need to extend their knowledge and skills
have responsibility for implementing HR policies and strategies
need to understand the role of HR in the wider organisational and environmental context.
Learning outcomes
On completion of this unit, learners will:
Understand the concept and components of employee engagement and evidence showing its contribution to achieving business outcomes.
Understand the importance of employee engagement as a contributor to positive corporate outcomes.
Know how to implement HR strategies and practices to raise levels of employee engagement in a specific organisational context.
Learning outcomes
The learner will:
1. Understand the concept and components of employee engagement and evidence showing its contribution to achieving business outcomes.
2. Understand the importance of employee engagement as a contributor to positive corporate outcomes.
3. Know how to implement HR strategies and practices to raise levels of employee engagement in a specific organisational context.
Assessment criteria
The learner can:
1.1 Analyse the meaning, principal dimensions and components of ‘employee engagement’ and compare with other related concepts.
1.2 Justify the need for alignment between engagement practices and other corporate components if the full benefits of high engagement are to be realised.
2.1 Identify the principle drivers of employee engagement and evaluate the business benefits for the organisation and different stakeholders.
2.2 Explain the application of employee engagement through job design, discretionary behaviour, role autonomy and organisational citizenship.
3.1 Identify and evaluate the use of diagnostic tools for measuring employee attitudes and levels of employee engagement.
3.2 Construct an ‘employee value proposition’ and propose relevant strategies to raise levels of employee engagement and address any barriers.
3.3 Propose relevant people resourcing, development, performance and communication strategies to raise levels of employee engagement.