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Unit details

  • Core unit
  • Level 3
  • 5 credits

What will you learn

You will develop an understanding of the key external influences that impact on businesses and the context within which they operate, including discussing how and why organisations set goals. You will define workplace culture and how people’s behaviour shapes it. You will explain how organisations are whole systems and how your actions affect others. You will also discuss how people learn, adapt and develop in different ways. The concept of change is a key focus of this unit and you will explain how people professionals impact people in different ways and the importance of how focused project planning directs change in manageable ways.

This unit is suitable for persons who:

  • are studying, aspiring to, or embarking on, a career in people practice

  • are working in a people practice support role and wish to develop their knowledge and deliver immediate and short-term value for their organisation

  • wish to develop the specialist knowledge, skills and understanding required to be a people professional.

Learning outcomes

On completion of this module, learners will be able to:

  • Understand the business environment in which the people profession operates, including the key issues that affect it.

  • Understand how people’s behaviour in the workplace affects and shapes culture.

  • Understand the importance of effective management of change.


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Claire H


6 Mar 2024

CIPD qualifications

Fiona was approachable, fun and very knowledgeable. I think because I had prepared in advance by looking at the course materials, the tutorial helped embed what we should be looking at and the elements we will need to include in our assessments. No excuses but to get on with it now!

Libby N


6 Mar 2024

CIPD qualifications

Really good, helped me to get started. Not able to share some links. Positive teacher and great advice. Thank you

PAULA C


6 Mar 2024

CIPD qualifications

Libby was super entertaining and funny!

Meghan G


6 Mar 2024

CIPD qualifications

Enjoyable course and trainer was very friendly and helpful. I like the structure which goes through each assignment question one by one and gives recommendations for research going forward.

Rachel H


6 Mar 2024

CIPD qualifications

Trainer was really engaging and gave us really helpful information and tips for our module

Naomi S


6 Mar 2024

CIPD qualifications

It was very informative and a lovely team where I felt comfortable to ask questions.

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