Telephone Techniques for Service Excellence
Whether you are looking to improve the effectiveness of teams or boost the management skills of individuals, our in-company training provides the ideal cost effective and stress free solution. We can deliver tailored programmes incorporating company data and case studies, or more holistic, bespoke training designed around your organisational needs when and where you want. Delivered for you by industry experts, our in-house courses and qualifications are guaranteed to keep people motivated and improve your organisation’s performance.
This course will help you to create the right impression and learn how to control the conversation.